Platform Overview

Platform Overview

Platform Overview

Finding Your Way Around the Supplier Portal


Once you log in successfully, open the menu on the left side to navigate through the available features:


1. Main Navigation Menu

  • Requests: View all RfQ (Request for Quotation) and RfI (Request for Information) invitations sent to your company.




  • Dashboard: Access a visual summary of your event participation, including your win/loss ratio, breakdown by mode of transport, and key metrics.




  • Customers: View all Linked Customers (shippers) you work with and review Pending Invitations from new shippers.You can also configure customer-specific notifications under Notification Settings.




  • Messaging: Send, receive, and manage all communications with your customers/shippers.




  • Company Details: Manage company-wide settings, operational info, logo, and general contact details.




  • User Management: Create, edit, and manage platform access for your company's users.




  • User Information: Manage your account settings:
  • Edit User: Update contact info and email signature.
  • Change Password: Update your login password.
  • Change Language: Select your preferred system language.
  • Information: View platform version, Freightos support contacts, and legal policies (GTC & Privacy Policy).





2. Accessing and Quoting on an RfQ or Spot


  1. Find Your Event: Navigate to Requests. Newly received events will be flagged as New.



  1. Open the Request: Click on the relevant RfQ or Spot to open it.


  1. Accept the NDA (If Required):

If an NDA is required, opening the RfQ will automatically prompt the Non-Disclosure Agreement. Check the box to     accept the terms and conditions, then click Confirm NDA.

  1. Review Event Details:
  • Once accepted, you will see key event details, such as Duration and Validity Period.
  • If requested, upload supporting documents by dragging and dropping files or clicking Upload.



  1. Download Rate Sheets:
  • Scroll down to the bottom of the details page to locate the Rate Sheets section.
  • Click Download to save the rate sheet and begin working on your quote offline.




  1. Upload & Submit Your Proposal:
  • Once you have completed your rate sheet for the RfQ or Spot event, upload the completed Excel file back into the platform.
  • Click Submit to finalize and send your proposal to the customer.



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