Will the price of my Quote change if my shipment information changes?

Will the price of my Quote change if my shipment information changes?

If the details you provide when booking your Quote don’t match what the forwarder finds when processing a shipment or if certain details change, your Quote could be adjusted. This is to account for any inconsistencies or modifications

Most cost changes occur if the details you provide when booking differ from the specifications of the actual shipment or if you fail to provide complete documentation on time.

We’ve worked closely with our freight forwarders to provide a list of items that can affect your final cost.

You will be responsible for additional payments in case of the following:

Most common charges

  • Weight, quantity, and/or dimension adjustments

    • Change in the pallet count

    • Container size adjustments (ie, 20’ to 40’)

  • Unsuccessful pickup/delivery attempts

  • Time taken to load/unload a shipment is beyond the freight forwarder's allotted time

  • Additional services resulting from change in shipment Incoterm

  • Market-going repacking rates if shipment is poorly packed

Other charges

  • Late, incorrect, or insufficient submission of documents

    • Changes to commercial documents

    • Missing Export License

  • Rate changes if shipment is after validity date

  • Any charges related to Customs, Other Government Agency (OGA), and/or security inspections, including:

    • Additional lines for customs declaration

    • Penalties for shipment holds

    • Tariff reclassification or other government investigation costs

    • Additional trucking, warehousing, and handling charges arising from the holding of a shipment

    • X-ray customs charges

    • Homeland security charge

  • Buyer fines, container demurrage, and detention due to missed pickup or delivery

  • Rebooking because of incorrect information or missing documentation

  • Events of force majeure beyond the control of the freight forwarder (ie, natural disaster, port strikes, etc.)

  • Additional services required that were not specified in the initial quote request including Amazon, UPS, trade show, and other company specific services, such as fulfillment delivery charges, labelling, or palletization charges

  • Labelling and palletization

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