The Basics
Different types of users
To open this article in a new tab, click here. Freightos for Forwarders has four different user types available on the platform with different privileges. The amount of access you have on the platform will depend on your user type. Understanding the ...
Who do I contact for account inquiries
To open this article in a new tab, click here. Whether you have an inquiry about your account, a question about rate uploads, or any general questions regarding Freightos for Forwarders, make sure you're using the correct email address for your ...
What are the differences between static and dynamic rates
To open this article in a new tab, click here. If you have a Rate & Quote Air account, you have access to static and dynamic rates, each having different functions depending on your end goal. It’s important to know the difference between these two ...
How we upload static rates to the Freightos system
To open this article in a new tab, click here. One of the original features that was created on the Freightos platform was the ability to compare static rates from airlines and quote to your customers using these rates. This tool has established ...
How to view 7LFreight rates on Freightos for Forwarders
To open this article in a new tab, click here. Using a direct connection with 7LFreight on Freightos for Forwarders, you can access and view trucking rates for shipments from Canada and the United States to get an estimate for trucking pick-up ...
How to register to the Freightos Academy
To open this article in a new tab, click here. Unlock the full power of Freightos for Forwarders and elevate your skills with the Freightos Academy! There's more to Freightos for Forwarders than meets the eye—learn advanced tips, shortcuts, and ...
How to add, edit, and delete users
To open this article in a new tab, click here. Whether it’s a member joining, leaving your team, or changing roles, you can easily manage your users in one place. Important: you can only add, remove or edit users if your role is Admin or Super Admin. ...
Freightos policy on sanction laws regulations and orders 2026
It is Freightos’s policy to comply with all applicable U.S., EU, and UN sanctions laws, regulations, and orders. As such, transactions cannot be with anyone on the Specially Designated Nationals and Blocked Persons List administered by the Office of ...