Whether you have an inquiry about your account, a question about rate uploads, or any general questions regarding WebCargo, make sure you're using the correct email address for your country.
Find out which email address you should be using below.
If you have any questions or concerns about your credit terms or payment methods on Freightos.com, contact the Freightos Financial Operations team at finops@freightos.com or the Credit team at credit@freightos.com. When contacting us, make sure to ...
There will be times when you need to upload multiple airline contacts from an Excel list. In this article, you’ll find out how to use WebCargo Rate & Quote's contacts import feature. Before starting, make sure that you have Microsoft Excel installed ...
You can get in touch with us through any of the following methods: Online Contact Form Submit your inquiry through our contact form for a response by email. By Phone Call us directly on the numbers below: US: +1 888 727 0239 UK: +44 800 260 6989 Live ...
We’re here to help - pick what’s easiest: In‑app live chat: open the chat bubble in Terminal for quick help. Email: terminal@freightos.com Enterprise customers: reach out to your account manager or email us. To speed things up, include your Terminal ...
You can edit your account information, including your password, by clicking on your profile on the top right side of the screen and then clicking "My Account." Then click "Edit." This allows you to change your name, email, and phone number. Just ...