Related Articles
Who should I contact with questions about my credit?
If you have any questions or concerns about your credit terms or payment methods on Freightos.com, contact the Freightos Financial Operations team at finops@freightos.com or the Credit team at credit@freightos.com. When contacting us, make sure to ...
How to import your contact list from Excel
To open this article in a new tab, click here. There will be times when you need to upload multiple airline contacts from an Excel list. In this article, you’ll find out how to use Freightos Rate & Quote's contacts import feature. Before starting, ...
How do I contact Terminal support?
We’re here to help - pick what’s easiest: In‑app live chat: open the chat bubble in Terminal for quick help. Email: terminal@freightos.com Enterprise customers: reach out to your account manager or email us. To speed things up, include your Terminal ...
Who do I contact for account inquiries
To open this article in a new tab, click here. Whether you have an inquiry about your account, a question about rate uploads, or any general questions regarding Freightos for Forwarders, make sure you're using the correct email address for your ...
Resolving shipping issues: who to contact and how
Dealing with a problem with your shipment can be frustrating, but there are steps you can take to resolve the issue quickly. The first step is to reach out to your shipping provider directly. The best way to do this is by using the messenger function ...