When you book a new shipment on Freightos.com, your forwarder receives an email notification. You’ll also receive a copy of the email and you can use it to push the booking data into your TMS.
This HTML email includes:
A direct link to the Shipment page on Freightos.com
All documents provided by the Buyer as attachments (eg, commercial invoices, labels, etc.)
A CSV file attachment that includes all the information required to handle the shipment
Below is a sample email notification sent immediately after a new shipment is booked on Freightos.com.
Only one email is sent per shipment The email subject is always: "New {Mode} Shipment #SXXXXXXXXXXXX". Each email includes one CSV file in addition to all documents provided by the Buyer. The CSV file name will always be #SXXXXXXXXXXXX.csv (similar to the value in the email subject)

The CSV file holds the entire shipment data organized in the following structure:
Name | Description | Example/Values/Remarks |
Time_Stamp | The date and time the shipment was verified by Freightos.com and passed to the Seller. | YYYY-MM-DD HH:mm:SS UTC |
Freightos_Shipment_Id | The Freightos.com internal reference ID of the shipment. | Example: |
Frieghtos_Shipment_Status | The status of the shipment. | Will always be: |
Transport_Mode | The mode of the shipment. | EXPRESS / FCL / AIR / LCL / LTL |
Transport_Service | The shipment transportation service. | Door to door / Port to door / Door to port / Port to port |
Goods_Ready_Date | The goods ready pickup date, provided by the Buyer. | YYYY-MM-DD |
Origin | The full address of the pickup location (when port, the port code and name). | Example: |
Est_Port_To_Port_TT | The estimated port-to-port transit time (provided by the Seller in the Quote). | XX-XX days |
Est_End_To_End_TT | The estimated end-to-end transit time (presented to the Buyer). | XX-XX days |
Destination | The destination's full address (or port code and name). | Example: |
Load | The number, size, and weight of boxes/pallets /containers in a shipment (provided by the Buyer in imperial or metric system). | Multiple items are separated by a vertical bar ( | ) |
Total_Weight | The total weight of a shipment (provided by the Buyer in imperial or metric system). | 00.00 unit symbol |
Total_Volume | The total volume of a shipment (provided by the Buyer in imperial or metric system). | 00.00 & unit symbol |
Commodity | The commodity of the shipment (provided by the Buyer in a free-text field). | Example: |
Buyers_Comments | The comments left by the Buyer with additional instructions for the Seller. | Example: |
Consignor_Company | The company acting as consignor. | Factory & Co. |
Consignor_Name | The full name of the person acting as consignor. | John Doe |
Consignor_Address | The consignor's full address. | Example: |
Consignor_Phone | The consignor's phone number. | Free-text field (without a strict structure) |
Consignor_Email | The consignor's email address. | Example: |
Consignee_Tax_Id | The consignee's company tax ID (optional field). | Free-text field (without a strict structure) |
Delivery_Company | The company to which a shipment is being delivered (when different from the Consignee address). | Example: Amazon |
Delivery_Name | The full name of the person/place the shipment will be delivered. | Example: |
Delivery_Address | The full address as shows on the Destination | Example: |
Delivery_Phone | The phone number of the delivery company. | Free text field (without a strict structure) |
Delivery_Email | The email address of the delivery company. | Example: delivery@amazon.com |
Amazon_Reference_Id | The Amazon FBA reference ID (FBA only). | Example: FBA123456789 |
Amazon_Shipment_Id | The Amazon FBA shipment ID (FBA only). | ABCDEFGH |
Insurance | The type and value of insurance provided by the Buyer (where applicable). | One of the following values: |
Customs | The customs brokerage products and services purchased by the Buyer. | Yes: ISF, Entry |
Total_Price | The total price the Buyer paid when a shipment was booked (initial freight cost). | 0000.00 & currency code |
Link_To_Freightos | The link to the shipment details page on Freightos.com. | Example: |
Here are some sample emails.
CSV example -EXPRESS