What is a booking
A booking is a contract between a customer and seller, agreeing to move all or part of a shipment.
Creating a booking therefore generates two shipments: one for the customer, and another for the seller to manage the movement of the goods.
The booking links these shipments and allows information to pass between both parties. Such information includes consignment details, documents, tracking information, itinerary updates, cost adjustments, carrier, and status updates. It also includes important information such as the cancellation policy, the Initial freight quote (IFQ), the authorization number entered when the customer made the booking, and other information relevant to the contract.
Under the Bookings tab, in the transport plan, customers can access a list of all their bookings. Customers and sellers can view each booking in further detail by clicking on the Booking ID or the three dots on the right-hand side, and also export this list to a CSV file.
The Booking number column will show the following:
- AWB number
- If there is no AWB number assigned yet, it will show the internal Freightos Booking ID, which is unique to each booking.
Using the search bar, customers can easily find a specific booking or shipment number.
When selecting a specific booking, they will be redirected to its dedicated shipment management page.
What's difference between a shipment and a booking?
A shipment is a folder to manage the movement of goods, while a booking is an agreement between a shipper and a provider for handling the agreed-upon terms within a shipment.
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