How do I reset my password

How do I reset my password

If you have lost or forgotten your WebCargo password, it's easy enough to reset it. Watch the below video to find out how to do this.


Or continue reading this article to find out how.

1. First, head to the webcargonet.com

2. Click on the Forgot your password link, located underneath the password box.

3. Enter the email address for the password you want to reset. Then click Send.

4. Go to your email inbox and find the email that was sent. Make sure to check your junk email folder too, as sometimes they can be redirected here. Within the email, you'll find a link to reset your password.

5. Click on the link to reset your password. You'll be taken to a page to enter a new password. bear in mind that your password must contain at least 1 capital letter, 1 number and must be at least 8 characters.


6. Click Send. You'll be taken to webcargonet.com where you can log in with your new password.

Remember, you can contact us at any point by sending us an email. Find out which email address you should message for your region by reading this article.

    • Related Articles

    • How do I reset my Freightos Terminal password?

      Go to the login page, enter your email address and click 'Continue' Select ‘Forgot password?’ Select ‘Get reset link’ Open the email and follow the link to create a new password Notes Didn't get the email? Check spam, promotions, or filters. Then try ...
    • How do I log in to Freightos Terminal?

      Go to the login page. Enter your Terminal email and password, then select Log in. Alternatively, you can log in via Google or LinkedIn. Already use Freightos.com? You can sign in to Terminal with the same credentials - no extra setup. Forgot your ...
    • How do I change my account details?

      You can edit your account information, including your password, by clicking on your profile on the top right side of the screen and then clicking "My Account." Then click "Edit." This allows you to change your name, email, and phone number. Just ...
    • How to use WebCargo's two-step verification

      Find out in this article about our new account security feature and how this affects you. What is changing? As of February 2026, WebCargo is adding an extra security layer to protect your account. When you sign in with your email and password, you'll ...
    • How do I sign up to Freightos.com?

      Getting started with Freightos.com is easy. Go to Freightos.com and click "Sign up" in the top right corner. Then choose if you want to register with Google, Linkedin, or email. If you choose email, you'll need to add your address and then choose and ...