How to use the Volatility Index

How to use the Volatility Index

Leverage WebCargo by Freightos’ Volatility Index to assess the risk associated with quoting customers at current rates, and create a sense of urgency to encourage bookings, helping customers lock in prices before potential fluctuations occur.

Watch the video below or keep reading to find out how you can use this tool.

First, search for rates by clicking on the New eBooking button from the side menu. Enter your shipment details, then click Search flights and rates.

Once your search results have loaded, you’ll see all available options based on the information you previously entered. Next to the airline logo, you’ll also see an arrow graphic. This shows an arrow pointing upwards, going straight, or pointing downwards, as well as a chart with three vertical bars.

Move your mouse over these icons to expand the information, and click Learn more for more details on Trends and Volatility.

What do the different arrows mean?

Arrow pointing downwards

If you see an arrow pointing downwards, it means that prices have decreased or are decreasing.

Arrow pointing upwards

If you see that an arrow is pointing upwards, it means that prices have increased or are increasing.

Arrow is straight

If you see an arrow in a straight line, or it is not pointing upwards or downwards, it means that rates have maintained the same price, or have not increased or decreased.


What do the vertical bars mean?

Below each arrow, you’ll see three vertical bars, which can either be greyed out or filled in.

When the first bar is filled in and the next two are greyed out, this means prices have low volatility (< 5%), meaning they are not prone to changes.

When the first two vertical bars are filled in, this means that airline rates have medium volatility (5 to 10%) and prices can be less predictable.

When all three bars are filled in, this means that the rates shown are highly volatile (> 10%) and prone to fluctuations in price.

If volatility is high and the price is increasing a lot, this means you can advise your customer of the urgency to book quickly and make the eBooking sooner rather than later to avoid potential rate increases.

If volatility is high, but the price is showing a downward trend in price, this means you could save more money when making an eBooking if booked sooner rather than later.

If you have any questions, chat with us by clicking the speech bubble in the bottom right-hand corner of the platform.

    • Related Articles

    • How to use the volatility index for static rate quoting

      Using the Volatility Index on WebCargo, you can make informed decisions about the rates you use to quote your customers. Within the quoting tool, available in the Professional & Enterprise pack types, you can view static and dynamic rates side by ...
    • Video content index

      Links to previous WebCargo training webinars, feature videos and more Getting set up and learning about WebCargo is easier than ever thanks to our growing list of videos. Alternatively, check out our interactive courses on the WebCargo Academy and ...
    • Index Linking on Freightos Terminal

      Index‑linked freight contracts keep rates aligned with the market, so you’re not stuck renegotiating every time prices swing. Instead of a fixed number, the contract references a benchmark - like “97% of FBX01” - and updates on a set schedule ...
    • How to use the Average Dynamic Rate feature on WebCargo

      WebCargo by Freightos now allows you to use the Average Dynamic Rate for quoting and eBooking. The Average Dynamic Rate uses data from the Freightos Air Index (FAX) to show the average price of shipments based on the last 5 days of eBooking ...
    • Does the index include spot or contract rates?

      Yes - both. In Terminal, you can switch between Spot and Contract using the rate‑type toggle, and view one at a time for clean apples‑to‑apples comparisons. FBX and FAX are spot benchmarks. In the same interface, you can benchmark contract rates on ...