How to add offices for global accounts

How to add offices for global accounts

If you are a multinational or global account holder, you may have offices in specific countries you want to show within your account.

Using the Offices tool within your Global account, you can flag all of your offices so they are visible on the map when using the Airport Maps tool. You can also specify the complete address of the office to have it readily available within your account and flag agent locations. Find out in this article how to use this tool.

To navigate to the Offices section, open the side menu, then select User management and then select Offices from the dropdown.


Here you will see the available offices in a list if you have added any. By default, the Country dropdown will be selected as Select which will group all offices together regardless of country. All of the countries in this list will be the ones that you have set up with your account manager during set up.


By selecting the specific country from the dropdown and clicking Search, you’ll be able to see the offices which correspond to said country.


How to add a new office

To add a single new office manually, click on Add office.



A form will appear with different fields so you can enter the complete address of your office.


An API connection to Google Maps helps you visualise the address you're adding. Within the form, you can enter the name of the office, the full address, and specify whether this office location is an agent. As you’re entering more information, the map will update to show you the exact location. The Latitude and Longitude sections will also update based on the information you have entered.



Once you’ve entered all of your office details, click Save. This new office will now be added to your list of offices.



When using the Airport maps tool, you’ll be able to see your offices, which will be easily identifiable by either a green pinpoint icon or by a photo of your choice if you have uploaded one.

How to add an image for your offices

You can add a personalised thumbnail image as an indicator for your offices. This will be visible when using the Airport Maps tool. To do this, click on the Image button within the Offices section. 



Click the icon, and you’ll be able to choose an image from the map from the device you’re using.

Once you’ve found the file you want to upload for your office, click Import. Please bear in mind that once clicking Import you’ll need to wait for up to 24 hours for the image to come into effect.

Important: you can only have one image for all of your offices.


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