RFI Process

RFI Process

RFI Process


Create Questions Before Starting

Before starting an RFI, you must create the questions that will be added to the questionnaire.

Go to Supplier > Questionnaire > Questions tab > New > Create.



Follow the steps below:

a. Path

Define the path where the question should be displayed in the overview.

b. Denotation*

Internal title of the question. This is only visible within the system.

c. Question*

The question that will be displayed to the supplier.

d. Answer Type*

Select the type of response you want to collect:

  • Text
  • Selection
  • Multiple Selection
  • Checkbox
  • Radio
  • Numeric
  • Date
  • Document Upload


e. Answer Points*

Specify the number of points assigned to the basic answer to the question. Points for individual answers options can be added separately.

f. Description

Internal information for the shipper. If needed, you can add an internal description here. This will not be visible to suppliers.




Answer Types

Numeric

  • Used for entering numbers.
  • If desired, the shipper can define number ranges and assign different points or knockout criteria to each range.
  • If needed, a currency can be added to make it clear that the input must be a monetary value.


Selection & Radio

For single-answer questions.


Multiple Selection & Checkbox

For multiple-answer questions.

Several options can be added for these response types:

  • Click + to add an option.
  • Click x to remove an option.
  • Use the up/down arrows to change the order.


Points (Rating) and Knockout criteria can be defined for each of the answer types mentioned above.


Text

  • Define the maximum number of characters the supplier may enter. By default, the limit is 1,000 characters.
  • Maximum: The supplier will see a character counter below the text field, showing how many characters have been used out of the allowed maximum.


Date

Used for selecting or entering a single date.


Document Upload


There are several ways to configure document uploads:

  • Upload only: The supplier can upload a file. Only the upload area is displayed; no date fields are shown.


  • Upload with validity dates: Input fields for Valid From and Valid To are shown, and the supplier must complete these dates when uploading a file.


  • Upload with mandatory validity: The supplier must provide the actual document validity date and the shipper defines a minimum validity requirement.


  • Validity range: A minimum validity range is displayed. The supplier must enter a range that matches this requirement or exceeds it.


  • Minimum validity requirement: The shipper defines a minimum Valid To date. The supplier can upload a file and accept the minimum validity specified.



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