What is a shipment 2026
A shipment refers to the entire process of moving goods from one location to another. It contains all the information needed to move your goods, including documents, contacts, addresses, and more.
Customers can view a list of all their shipments under the Shipments tab, including the current status of their transport plan, accessed via My Shipments in the header.
If you want to view each shipment in further detailclick on the Shipment name, or click anywhere else in that row, and a side panel opens up with an overview of the shipment. Customers can add or remove columns in this view and export this list to a CSV file by clicking on Export CSV.
What is the difference between a shipment and a booking?
A shipment is a folder to manage the movement of goods, while a booking is an agreement between a shipper and a provider for handling the agreed upon terms within a shipment.
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Rating your shipment
Thanks for offering to leave a review. To rate your shipment experience, please follow these steps: Two days after your shipment is marked as delivered on your "Shipments" tab on Freightos.com, you will receive an email from ...Can I cancel my shipment?
According to the Freightos.com Standard Operating Procedure, you have the option to cancel your shipment and receive a full refund, as long as the forwarder has not processed it yet. To cancel your shipment, go to the Shipments page, click on the ...What's on the Shipment page?
Once your shipment is underway, you can use the Shipment page to see any actions required, tracking, status, messages, and more. The map at the top of the page shows all shipments in process. Clicking on any icon on the map will bring up further ...When will my shipment start moving?
After your forwarder receives the details of your shipment, they will work with the origin location to schedule the pickup or drop-off and secure the necessary space for the shipment. The exact timeline for when your shipment will begin moving will ...How can I see my shipment charges?
You can see the full breakdown of your shipment cost, and download any invoices, by clicking on the Shipment Charges tab. This includes your initial Quote and any additional charges. If you haven’t enabled AutoPay, you can pay for any charges ...