What type of invoice can I get as proof of shipment/payment?

You can get a pro-forma invoice from the moment of booking a shipment until delivery on the Shipment Charges tab inside each shipment order.

The pro forma invoice always shows the latest status of your shipment, including any additional charges incurred.

Once your shipment has been delivered, you can download a tax invoice from the Shipment Charges tab.

• Related Articles

• What is a commercial invoice?

  A commercial invoice serves as a proof of sale and includes: Details of the Buyer and Seller. Details about the consignee (ie, to whom and where the shipment will be delivered). The notifying parties, such as customs agents. A description of the ...

• What payment terms are available?

  Freightos.com offers payment terms of net 30, which gives you a 30-day period to settle your payment from the date you receive your invoice. To ensure that our billing process runs smoothly, we send out the invoice 14 days after the delivery of your ...

• How is payment for duties managed?

  Here’s how payment for duties is managed:  1. If the forwarder is handling customs clearance, they’ll let you know the duties amount after your shipment arrives at the destination port and you’ll pay them directly. This is relevant for Express ...

• Managing Your Shipment on Freightos.com

  Once your shipments are underway, the Shipment Management page on Freightos.com gives you a centralized view of everything you need: status updates, actions required, tracking, messages, billing, and more. Shipment Overview & Tracking At the top of ...

• How do I dispute an AutoPay payment?

  All Shipment Cost Adjustment emails include a link to a dispute form. You can also initiate a dispute on Freightos by opening the Shipment Charges tab in your shipment and clicking the link under Dispute? in the Shipment Cost Adjustments box. All ...