When you import goods internationally you have to pay customs duties/taxes.
If you're importing into the US, you have to pay import taxes, customs bond, and customs brokerage to release your shipment from customs.
While the importer is responsible for knowing the requirements and for ensuring their import complies with all federal rules and regulations, using a customs broker can prevent costly mistakes.
The U.S. Customs and Border Protection (CBP) licenses customs brokers to conduct customs clearance - such as filling out paperwork and obtaining a CBP bond - for importers.
Freightos.com can include the cost of customs brokerage into your Quote. This covers the cost for a licensed customs agent to handle and submit your documentation. This usually costs $90-$130 (USD), depending on how many commodities you're shipping (ie, the number of different goods in your shipment).
To add this service to your Quote, choose "Yes - I need customs brokerage on the Recommended Services page.
If you purchase customs brokerage for a shipment to the US or Canada, you must complete a Power of Attorney (POA). This document enables the customs broker to present your shipment to the customs authorities on your behalf. It can be signed digitally on Freightos.com and saved for future shipments.
For Express shipments, the carrier (eg. DHL, UPS, etc.) handles customs.
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