How will I know about any additional charges?
If there are any differences in your shipment details between the time you book and the time your order is picked up (i.e. the shipment weighs more than you indicated) you must pay the difference.
You’ll also be notified of any additional charges (e.g. duties) on your Shipment page as they happen and you’ll need to pay for them as soon as they are incurred.
Related Articles
How do I know if a Quote is valid?
Freight rates change depending on supply and demand and each Quote has a validity period and expiration date. If your cargo is gated in after the rate expiration date, the provider will need to revisit this expired Quote based on the General Rate ...
How will I know if the dimensions I entered aren't accurate?
When you're shipping something, it's important to give the right measurements. But sometimes the numbers you give might not be accurate or things might change. While your forwarder might remeasure your cargo, in most cases, remeasuring is only done ...
Getting to know WebCargo
Welcome to WebCargo! The perfect platform for you to build airfreight quotes, get access and book with live airline rates and capacity, and set you apart from the competition. In this introductory article, you'll find some key features which will ...
Will the price of my Quote change if my shipment information changes?
If the details you provide when booking your Quote don’t match what the forwarder finds when processing a shipment or if certain details change, your Quote could be adjusted. This is to account for any inconsistencies or modifications Most cost ...
How can I avoid unexpected freight charges?
Most cost changes occur if the details you provide when booking differ from the specifications of the actual shipment or if you fail to provide complete documentation on time. Here are some of the most common errors that lead to extra charges. ...