Notification Settings

Notification Settings

How to Change Your Notification Settings in Supplier Portal



1. Managing Default Notification Emails

To add or remove team members from receiving company-wide notifications:

  1. Go to Company Details - Business Info.


  1. Locate the Procurement Information section. The contacts listed in the Email field will automatically receive email notifications whenever an RfQ or Spot event is launched.


  1. To add additional contacts, simply type each email address separated by a semicolon (;).


  1. Example:dummy@dummy.com; second@dummy.com; third@dummy.com




2. Setting Up Shipper-Specific Notifications

If your account manages multiple shippers, you can assign different contacts to handle notifications for specific clients:

  1. Navigate to Customers - Notification Settings - New.


  1. Select the target Shipper, then assign who should receive notifications for that client. You can choose All Users to include everyone, or Select Users to pick specific individuals.


  1. Click Save to apply your settings.



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