Comparing Quotes
Will I always know who the carrier is for a given Quote?
Although Freightos.com tries to give you as much information as possible, you won’t always see the carrier name or route on your Quotes. That information is provided at the freight forwarder’s discretion. Even if you don’t always see these details, ...
Why isn't my search giving me any results?
The main shipping lanes covered on Freightos.com are imports/exports for the US, UK, Canada, and Australia, and exports from China to the US, UK, Canada, and Australia. We also cover many European import and export destinations. If your search ...
Who provides freight quotes on Freightos.com?
On Freightos.com, we have a network of reputable logistics service providers who offer freight quotes when you run a search. We carefully vet each provider to ensure that only high-quality forwarders and carriers can offer their services on our ...
Which charges does my quote include?
Freightos.com quotes include all charges stemming from freight services, including handling fees, loading charges, documentation processing, and costs related to the movement of your goods. You can also add other charges if relevant, such as customs ...
What's the difference between Air and Express shipments?
Air and Express shipments are two different options for transporting goods by air. Air freight, also known as standard air freight, is a cost-effective option that can be arranged for port-to-port or door-to-door delivery. It is less expensive than ...
What is Guaranteed Capacity?
Guaranteed Capacity is a service that ensures your cargo will sail on a specific vessel. When you choose this option, it's important to know: * You (or your supplier) must be able to meet the gate-in date requirements. * Once booked, the space is ...
How do I know if a Quote is valid?
Freight rates change depending on supply and demand and each Quote has a validity period and expiration date. If your cargo is gated in after the rate expiration date, the provider will need to revisit this expired Quote based on the General Rate ...
How do I find the mode of transportation for my Quotes?
Choosing the right mode of transportation for your shipment is easy on Freightos.com. Every quote summary includes an icon that indicates whether the quote is for ocean (ship), express (fast plane), or air (regular plane) transport. Please note that ...
How do I choose the best Quote for me?
There are several filters on the Results page to help you narrow down the Quotes to find the best one for you. You can sort by best value, cheapest, quickest, or greenest. Best value combines cheapest and quickest for a "best bang for your buck" ...
How can I find the most environmentally friendly quote?
With over $20 trillion dollars in goods shipped around the world by a complex network of airlines, ocean carriers, trucking companies, rail, barges, and more, international freight is a key part of the global economy. It’s also a large emitter of ...
How can I find out more about the logistics providers on Freightos.com?
Choosing the right logistics provider for your shipments is crucial to ensure a smooth and efficient transportation process. We make it easy by providing detailed information about each of our logistics providers. To learn more about a provider, ...
Can I request a custom quote?
When searching for a quote on Freightos you might be directed to submit a Custom Quote form. This usually indicates that there is currently no instant quote option for your specific shipment requirements. However, we still might be able to fulfill ...
Are the Quotes provided through Freightos.com accurate and binding?
When you request a quote on Freightos.com, you can expect it to be accurate and binding for the duration of its validity period. This means that the price you see will not change as long as the information about your shipment remains the same. ...