This guide explains how to use Autofill Units and Magic Inbox in WebCargo. Together, these tools streamline the quotation process by consolidating shipment details in one place and automatically parsing client email requests to speed up quoting.

Key benefits of using the tool include:

• Faster quoting by centralizing shipment details in a single form.

• Reduced manual data entry with AI-driven parsing from client emails and attachments.

• Fewer support tickets via in-tool feedback routed straight to internal inbox.

• Confidential handling of forwarded client emails by authorized personnel.

How to use the Autofill Units tool for quoting

To use the tool, firstly click on the + symbol, then click on New Air Rate & Quote. A form will appear where you can enter all your shipment details for your quotation.

Once you are within the form, you have the option to Autofill units. Click on this section to open a new menu where you can enter your shipment details, or copy and paste details directly from client emails to populate the form quickly. 

A section will appear where you can add your shipment details, and another to upload Excel, PDF, or images which will be analysed using artificial intelligence and then formatted within the search fields.

Entering your shipment details

If you are manually entering your shipment details, simply enter the origin and destination airports and the weight and dimensions of your shipment. You can also copy and paste information if you have it externally, for example in an email, and add it to this box.

You can also use your voice to enter the shipment details. Simply click on the microphone symbol, allow your browser permission to use your microphone and speak. Please be advised that this tool is still in testing, so may present errors. Make sure to check everything before submitting.

You can also directly upload files to the autofill tool by clicking on the box within the Attach files section, or by clicking on the Select files button. 

This will open your computer’s file finder and allow you to select it and add it. The file types you can upload are either Excel, PDF, or images.

Once you have entered your details, or copied and pasted information from an external source, make sure to review and clean the details as needed before submitting. Then click on Process with AI. 

If the information has been processed correctly, a side pop-up will appear confirming this. You will also see that the information is now within the corresponding fields. 

If at any point you want to remove the data or files added to the search page, simply click on Remove information. This will remove all information entered so you can start again.

How to use the support and feedback tool

You can submit feedback directly to our team using the Feedback tool, which our team will review internally. To do this, open the Autofill units tool. Once opened, you will see that there is a Feedback button in the top right-hand corner.

Click on the button and a feedback form will open. 

Within the form, you can select a star rating, choose what you liked about the tool, and add any additional comments for feedback, or improvements. Once you’ve entered your feedback, click on Submit feedback.

All comments are routed directly to the Support team for tracking and resolution.

How to use the magic inbox feature

Using the Magic Inbox feature, you can automate the processing of client quotation requests received via email directly from your account. 

This way, you can keep track of all email communications which have been sent from your clients and easily format attachments regarding shipment information while removing human error when uploading details.

If you have emails from your clients with shipment details or PDF attachments, you can send it directly to your inbox using the email address magic-inbox@webcargonet.com. 

How it works

• Forward client quote request emails (including file attachments) to your internal WebCargo email address. The system will detect you have an account with us and will send the information to your personal in-platform inbox. If you have a multinational account, you will be able to see emails across all countries you have available. 

• Only authorized personnel have access to these emails to ensure confidentiality.

• Email details and attachments are extracted and displayed in your account, then automatically parsed into Autofill Units for faster processing. 

Important: this tool is only available for paid pack types. If you want to learn more about paid packs, or do not have access. You can request an upgrade by clicking here.

To use this magic inbox, firstly log into your account. You should automatically be sent to the quotation page, but if not, open the side menu, click on the “+” symbol and then select New Air Rate & Quote.

You will automatically be sent to the quotation page. Within the search form, you will see at the top right-hand side, there is an option to select the Magic inbox. 

Here, any emails sent to magic-inbox@webcargonet.com will appear within your inbox and organised by latest date. The list of emails will show different options as to how to use the data inside the email.

Click on the arrow symbol to view the contents of the email.

Next, choose to use the data. The tool contains 2 buttons: one shows Use and the other shows Delete. Click on Use. 

The information within the email will be copied to the Autofill units tool, which uses AI to organise your data into the relevant search form sections. If you have attachments, these will be added to the file upload section.

Important: AI processing is a work in progress and may occasionally miss details. Make sure to always review autofilled fields before submitting.

Once you have checked your data, click on the Process with AI button. 

The information will populate into the relevant sections within the search fields for you to search and quote easily.

How to delete emails from the Magic inbox

You can easily delete emails that are visible in your magic inbox. To do this, click on the Delete button to the corresponding email you want to remove. 

A message will appear asking if you’re sure you wish to delete. Please be aware, once the email is deleted, it cannot be recovered. Once confirmed, the message will be removed from the list of emails.  Bear in mind that messages will stay in the inbox unless you delete them.

We will soon also have a Mass delete option available, which will allow you to delete multiple messages at the same time.

Privacy and Security

Bear in mind that for security reasons, only authorized personnel can access forwarded emails, helping ensure privacy and confidentiality for you and your clients.

Important: To use this tool, you need access to both Autofill Units and Magic Inbox. The Magic Inbox cannot be enabled alone; Autofill Units must be active.