Recent Articles
Columns Configuration in Rate Profiles
How to Set Up and Configure Columns in Rate Profiles In Rate Profiles (New, Draft, or Active), users can create and manage columns to capture rate data. The system categorizes columns into Standard (predefined) and Custom (user-created), with ...
Submitting Quotes in Subsequent Rounds
Submitting Quotes in Subsequent Rounds (Round 2+) When participating in Round 2 (or later rounds) of an RfQ tender, reusing a rate sheet from a previous round will cause a submission error. Follow these guidelines to ensure your submission is ...
Submitting Your Quote
Submitting Your Quote Once you have opened the RfQ, follow these steps to download, complete, and submit your rates: 1. Download the Rate Sheet Navigate to the Rate Sheets section and click the Download button next to the relevant file. The download ...
Platform Overview
Platform Overview Finding Your Way Around the Supplier Portal Once you log in successfully, open the menu on the left side to navigate through the available features: 1. Main Navigation Menu Requests: View all RfQ (Request for Quotation) and RfI ...
Updating your Company Information
How to Update Your Company Information Learn how to add or update your company details—such as your name, address, logo, and operational scope—directly in the platform. Important Note: You can update all company details across these tabs, except for ...
Popular Articles
How to use Freightos' two-step verification
To open this article in a new tab, click here. Find out in this article about our new account security feature and how this affects you. What is changing? As of February 2026, Freightos is adding an extra security layer to protect your account. When ...
How to use the Magic Inbox and Autofill Units tool
To open this article in a new tab, click here. This guide explains how to use Autofill Units and Magic Inbox in Freightos for Forwarders. Together, these tools streamline the quotation process by consolidating shipment details in one place and ...
How to create and manage branches
To open this article in a new tab, click here. Branches is a great tool to help you run reports on quotes for individual locations, along with limiting access to quotes on a branch level. Find out in this article how you can start taking advantage of ...
How to create multi-currency quotations
To open this article in a new tab, click here. As a freight forwarder, you may deal with customer quotations in different countries, meaning taking payments and offering payment terms in different currencies. When creating a quotation using the ...
How to edit, request updates, and manage your quotations
To open this article in a new tab, click here. After you've made a rate search and saved your quote, you need to know how to manage your quote requests. After choosing your rates and clicking save, you’re now ready to start contacting the customer ...