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Where can I find my load dimensions for the most accurate Quote?
You can find your load dimensions (size and weight) on the packing list from your supplier. You’ll get the most accurate Quote results if you calculate your load by boxes/pallets. To do so, enter the weight and dimensions of each individual box, ...
What is my goods ready date?
The goods ready timeframe gives your freight forwarder a rough estimate of when your supplier will be ready. If you're shipping from a factory, the goods are considered ready when they are manufactured, packaged, and ready to go. If you're shipping ...
What is a Known Shipper?
"Known Shippers" are individuals or companies that have been vetted by the vetted through the Transportation Security Administration (TSA) through an air carrier or freight forwarder. This means that they have met certain security requirements and ...
What does number of commodities mean?
The term "number of commodities" refers to the variety of goods being shipped. For instance, if you have a shipment containing 500 units, but they all belong to the same product category, like teddy bears, it would be considered as one commodity ...
What does insurance booked through Freightos.com cover?
When you book your shipment through a third-party insurance provider, such as on Freightos.com, you can add insurance that covers the total value of your goods, as well as the initial freight costs, up to a maximum of $500,000. Please note, for US ...
What do I need to know about shipping government-regulated goods to the US?
When shipping government-regulated goods to the US, it's important to be aware that the US government regulates a wide range of products. In particular, goods that are subject to FDA approval may incur an FDA filing fee in the range of $25-$50. If ...
What can I ship with Freightos.com?
Freightos.com's providers can handle almost any commercial shipment. Our Instant Quoting feature is designed to apply to general goods and single destinations. However, if your commodity is included in the list of excluded commodities below, and you ...
What are origin and destination charges and who pays them?
Origin and destination charges are fees for handling at the origin/destination port. If you’re shipping from/to a port, you’ll need to check if your supplier/delivery agent is taking care of the origin charges. These which may include the AMS fee, ...
Should I ship FCL or LCL?
There are several factors to consider before deciding to ship FCL (full container load) or LCL (less than a container load). FCL describes cargo loads large enough to fill a 20’ or 40’ shipping container. A 20’ container is also called a TEU, which ...
How is transit time calculated?
Transit time is the amount of time it takes for a shipment to reach its destination. It can vary depending on the mode of transportation and the various steps involved in the shipment process. When you request a quote on Freightos.com, you'll receive ...
How do I use last-mile delivery?
Last-mile delivery is a great option if you're shipping to multiple destinations or if you don’t know the final destination of the shipment. If you choose last-mile delivery, your goods (usually a small amount of loose cargo) are delivered to your ...
How do I know which origin type to choose?
If you're new to freight, choosing your origin type might be a bit confusing. That's why we're here to help. Often, your supplier should be able to recommend which origin type to select. Your options are: Port/Airport Factory/Warehouse Business ...
How do I know which destination type to choose?
Similar to choosing your origin type, you have a number of different options when selecting your destination. If you’re new to freight, it could be hard to know which is the best for you. We’re here to help you make the right choice. On ...
How do I add customs brokerage to my Quote?
When you import goods internationally you have to pay customs duties/taxes. If you're importing into the US, you have to pay import taxes, customs bond, and customs brokerage to release your shipment from customs. While the importer is responsible ...
Guest blogs on Freightos.com
Thank you for your interest in a guest blog. Unfortunately Freightos.com doesn't currently offer guest posts or blogs.
Can I ship hazardous materials (HAZMAT) on Freightos.com?
Shipping hazardous materials (HAZMAT) that contain lithium ion batteries, standalone batteries or any other types of HAZMAT shipments can only be shipped via a Custom Quote Request. To learn more about how to submit a Custom Quote Request please ...
Can I search for multiple origins or multiple destinations?
Shipping from Multiple Origins There are a few options for shipping from multiple origins: If you have goods at two or more different factories in the same geographical area (i.e, in the same city), we recommend getting the factories with smaller ...
Can I book personal shipments on Freightos.com?
Freightos.com is an online platform for commercial freight bookings. Commercial shipments are those that are for commercial purposes only, including business-to-business or business-to-customer shipments. The forwarders that offer their services on ...
Can I book a shipment from a US port to a US door address?
Shipping from a US port to a door address within the US, Canada, or Mexico is a complex process that is typically not offered by logistics providers available on Freightos.com. While some factories or suppliers may offer to ship to a US port and ...